Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JB
- M
- Kkcy1998
“My old insurance company let me fall through the cracks. When the agent from the prior insurance company was contacted the attitude was condescending and “no can do”. This happened at the close of business on a Friday evening. Jim was contacted. Jim had a “can do” attitude and put me at ease that the problem was going to be resolved. Jim made the problem go away. My weekend was saved.
Thanks Jim!” - MMadison, Mechanicsville, Virginia
“I have been a Nationwide customer for many years and when I needed to make a change on my auto policy I went by the new office and was very excited of the new location and the friendly staff.Mr Bocrie went over all of my policies with me and explained to me my coverages and I made a couple changes and am very pleased.I am glad that I went by there to meet Jim and his staff!I will be referring family and friends to his agency!”
- EEkimlang, Mechanicsville, Virginia
“Over the years, I have been through a number of insurance agencies for both my home, auto and small business and Jim Bocrie and Nationwide have been the best to work with.
Jim has been available by email, phone and even by text message to answer all of my questions no matter how small. His advice is straight forward and with my best interest in mind.
It’s been a pleasure to work with Jim and his agency and I look forward to many more years.
-Mike” - BBridgetS, Richmond, Virginia
“I was in the market for obtaining a personal insurance policy to ensure that my family would be taken care of in the event something unforeseen happened to me. I have been with Nationwide for over 23 years. I have dealt with agents in many states. However, I must say that my experience with Ms. Wood, was such a pleasure. She was eager to assist me with finding the policy that was best for me and my situation. Ms. Wood’s customer service was exceptional (what agent has coffee waiting for you?) the ease of working with her made this process very easy. Her knowledge was superior in regards to the different products that were available. I would highly recommend the “Jim Bocrie” agency. More specifically Ms. Heather Wood, and she also saved me money on my other policies!”
- GGregoryD, Midlothian, Virginia
“I have been with Nationwide for all of my insurance needs since I was 18 year old but it was not until recently when Jim Bocrie took over the agency where my policies are housed that I first understood what outstanding customer service in the areas of auto and homeowner’s insurance could really look like. I have not only found Jim proactive, and exceptionally knowledgable, in assessing my family’s needs and customizing our policies accordingly -and regularly- but he has been there every step of the way whenever we have had a mishap that called for coverage. He has done everything from personally visiting our home to make sure that our collectibles were properly insured to getting on the phone with us to make sure an unusual car claim was processed correctly to advising us on a policy for our Dad in Florida that he didn’t even write!!! Jim is one of the most straight-forward, well-informed, and consciencious insurance agents anyone could ever have. My wife and I highly recommend him.”
